At Melbourne Scooter Mechanic, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our services, including scooter repairs, maintenance, rentals, and when you visit our website.
By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.
1.1 Personal Information
We may collect personal information when you:
This information may include:
1.2 Non-Personal Information
We may collect non-personal data such as website usage data, browser information, and device type to help improve our website and user experience.
2.1 Service Delivery
We use your information to:
2.2 Improvement of Services
We may analyze non-personal information to improve our website functionality, enhance user experience, and identify trends in customer needs.
2.3 Marketing
With your consent, we may use your contact information to send promotional updates, offers, and service reminders. You can opt out at any time by following the unsubscribe instructions provided in each communication.
3.1 Third-Party Service Providers
We may share your information with trusted third-party providers who assist us in delivering services, such as payment processing, insurance claims, and customer support. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than assisting us.
3.2 Legal Compliance
We may disclose your information if required by law, or in response to a legal request, court order, or government investigation.
3.3 Insurance Providers
In cases of accident repair where insurance claims are involved, we may share relevant information (e.g., damage assessments, repair estimates) with your insurance provider to facilitate claim processing.
We implement industry-standard security measures to protect your personal information. Access to personal data is restricted to authorized personnel, and we regularly review our security practices to ensure your information remains secure.
Under Australian privacy law, you have the right to:
To exercise these rights, please contact us using the information provided below.
Our website may use cookies and similar tools to enhance your online experience. Cookies help us understand site traffic and user preferences. You can adjust your browser settings to refuse cookies, although this may affect website functionality.
Melbourne Scooter Mechanic reserves the right to update this Privacy Policy. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically to stay informed about how we protect your privacy.
For questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Melbourne Scooter Mechanic
26/536 Clayton Road, Clayton South, VIC 3169
Email: info@melbournescootermechanic.com.au
Phone: 0393870008 | 0490077738
